We are proud of our achievements, and our selection of case studies demonstrates our track record in delivering real, effective changes which bring direct financial benefits and sustainable improvements to our clients.
Creating a vibrant media group from a disparate set of brands by implementing a new operating model that increased profitability, customer service and employee engagement.
We helped the Guardian achieve a significant uplift in digital revenue and overall profitability. This was done by creating a new digital-first and globally-focused strategy, then implementing a new operating model to deliver it.
KPMG Boxwood was engaged to implement an ambitious expansion strategy for the fashion arm of a global retailer, designing and executing a multi-channel international expansion plan while continuing to grow the core UK business.
“It’s human nature to dwell on why we shouldn’t do something. But often, it’s better to just get on with it and work through the obstacles”
“The passion, capability and execution skills of the KPMG Boxwood team have made a difference since day one. Without their help we would not have been able to accomplish as much as we have in such a short space of time.”
“I believe there were two key driving factors to the success of this programme: the joint Travelex/Boxwood team adopted a robust and consistent approach and plan to organizational announcements. This was coupled with a genuine understanding amongst the broader team of the future vision and strategy – and importantly, a belief that this is the right next step for Travelex.”
“Boxwood were much more than consultants. They were partners who invested time to really understand our business and they shared our ambitions for all our stakeholders - our people, our customers, and our community - and were every bit as committed as we were to achieving them. Their commitment and focus helped us through some very big, and sometimes very difficult, decisions - and enabled us to create the foundation for a lasting legacy.”
“The team of consultants was as skilled as you would expect. What was unexpected was the speed with which the individuals were able to adapt their styles to work with people at the Guardian whether it was the operations team or the creative areas. Consultants normally stick out like a sore thumb. This time we had the experience of people who quickly learned to both fit in and keep us challenged.”
“Boxwood uncovered the real ‘truth about today’ which helped us reset what we did and said, allowing employees to start trusting the leadership again.”
“This has been amazing. I have never seen the leadership work together like this before.”
“Boxwood left a lasting legacy in the business. They have helped us deliver our goals over the last year, but their key achievement was to engage the whole organization in the necessary change and make it happen through our own people who now have a real ownership for the new ways of working.”
“You guys care more about our business than our own employees.”
“The publishing business has gone from strength to strength – we are driving growth into markets that people were only too ready to write off. We have come a very long way in a very short period of time.”
KPMG Boxwood’s work has been recognised by prestigious industry awards fourteen times in the past fifteen years. Most recently we were Finalist at the 2017 Awards with McCarthy & Stone. In 2015 we were Highly Commended for our work with Arco in 2015 at the MCA Awards. In 2014 we won Project of the Year, as well as the category award for Performance Improvement in the Private Sector for our work with Balfour Beatty. We were also Highly Commended in Change Management in the Private Sector for our work with Guardian News & Media. We were shortlisted for the Strategy Award for our work with Travelex.