Paul Martin, Managing Director of Boxwood’s Business Insight Unit presented a Global Retail Outlook at the 41st IFM conference in Paris this week. Outlined were the key future trends and innovation in retail to an audience of over 1000 of France and Europe’s largest retailers, suppliers and service providers.
Boxwood is expanding its insight and research capabilities with the appointment of Paul Martin from Planet Retail. Paul will head up “Boxwood Insights” as Managing Director; bringing his extensive analytical experience and behavioural trend spotting to the benefit of Boxwood’s clients in this expanded company division. To read the press release, click here.
Amish Patel’s blog article was published in Modern Railways. Every commuter on the British railway suspects something isn’t quite right. Signals sticking, points freezing, electricity failures, buckled rails - there is a seemingly never-ending litany of excuses played out across the tannoys and departure boards of our rail network. Behind the scenes, there’s even a book for them all - the Delay Attribution Guide - a tome that just gets longer and longer.
When good strategies get lost in translation, it’s seldom because there’s anything fundamentally wrong with the ideas. Instead, execution falls victim to a predictable series of leadership stumbles. After all, it’s easy to think that just because the board and executives signed off a new strategy that they must be aligned with it.
Boxwood presented P&G-Tesco with the IGD Industry Award for Business Transformation at the annual IGD award ceremony held in London on 8 October 2013. This prize, sponsored by Boxwood for the fifth year running, is awarded to the organisation that has significantly transformed their business to achieve top line growth, operational excellence or sustainable improvements in profit.
Our business aspirations are thrashing our technology capability to a point where ‘IT’ and ‘success’ are never heard in the same sentence.
The unstoppable trend to omni-channel retailing illustrates the conundrum where every new channel both requires considerable investment yet simultaneously erodes margins – the so-called “Race to the bottom”. Unless you are very lucky, legacy systems were never designed to do what we now ask if them. This isn’t just a problem for the ‘IT guys’ to resolve, it is a business wide challenge. Read more
Wall Street Journal: Boxwood today urged the Government to break through the stalemate that is currently stifling investment into UK infrastructure. In sector analysis, published to coincide with the UK spending review and the Government announcements on infrastructure spending, Boxwood outlines the blockages that hamper the process and examines potential solutions that could see a way forward for private sector investment.
All you hear these days in the trade press and conference circuit is the importance of having a personalised offer that customers can access at any time in any way they wish. The trouble is, we have educated the average punter with a smartphone or tablet to expect all this convenience for free and actually, it is rather expensive.
The obvious costs of IT infrastructure and distribution are dwarfed by the hidden cost of the complexity most bricks and mortar retailers face when trying to deal with the endless permutations of multi-channel customer journeys.
The rolling soap opera that is the UK’s rail franchise system has had its fair share of plot twists in recent times. It’s barely mid summer and for rail watchers 2013 already feels like an extended action-packed Christmas special. Directly Operated Railways was set up as ‘operator of last resort’, at a time when many believed the East Coast franchise failure and subsequent return to Government hands would not be the last of its kind. The real surprise since has been that DoR, far from being a limping ‘also ran’, has turned into one of the leaders of the pack.
Rail Professional: The rail industry breathed a collective sigh of relief when it was announced that Cap and Collar would end with the current franchise cycle, but in a masterstroke that threatens to grab defeat from the jaws of victory, the replacement scheme based around GDP risk sharing has seemingly inherited many of the major weaknesses of its forebear. Worse still, it is missing a real opportunity to use the franchising model to provide a desperately needed boost to the UK’s rail infrastructure.
We are delighted to announce that we were Highly Commended for our work with Tube Lines at the MCA Awards which took place in London last night. The MCA awards have been celebrating the value of consulting for 16 years, by promoting the very best projects and consultants that the industry has to offer. Click left to download the video and case study.
Great strategies and great innovations are essential to drive businesses forward. But what really counts is the ability to execute on them. In 2013, why not focus instead on doing less - and achieving more? Jon Dakin discusses the the key things to get right when mining ideas from the workforce in his article in Comms Business.
Matt Malone expresses his views in an article on WealthBriefing looking at global trends in the Wealth Management industry. Banks are not serving the real economy as they should and trust in them has plummeted. There has been a culture of recklessness, and often wrongdoing, which has done great damage.
Management Today: Technology continues to move forward at an alarming pace but a large number of CEOs are failing to mobilise their companies to take advantage of these technological leaps and bounds. Why? Click right to read the article by Boxwood Director Jon Dakin.