At KPMG Boxwood, creating and providing Insights for our clients is a key part of our DNA. Our publications are intended to demonstrate our ability to address the big issues leaders are facing in today’s business environment. By constantly generating new Insights, we aim to provide a fresh perspective on established thinking and stimulate the mind. Our approach is always focussed on delivering impactful insights that can be applied in the real world.
Amazon, Facebook, Alibaba and other platform business models have turned the world of retailing upside down. Retailers need to transform their customer offer and organisational models to survive, and thrive, in this brave new world. It’s time for a proactive approach. In this paper we provide a pragmatic view of what type of platforms are available, what benefits & threats they can bring to your business, and how best to build a plan to counter (or be part of) these. Read more…
We already live in challenging times and as retail leaders we deal with changing shopping habits, channel shifts, economic and political uncertainty and disruptive new competitors on a daily basis. The next wave of disruption is firmly upon us - intelligence and advanced robotics will transform the retail model as it will many other industries.
In this paper we provide some context on what is happening in other industries, debunk some myths and aim to bring some clarity to the practical application of both physical and cognitive automation in the Retail model.
A summary of the retail trends facing retailers and consumers. Paul Martin, UK Head of Retail at KPMG, presented this at NG Retail Dublin (17-19 October) for European retail executives.