Financial Services

KPMG Boxwood has worked with a range of Financial Services clients to transform their businesses not only improving performance, but increasing customer centricity and reducing regulatory risk.

The Financial Services industry is in turbulent times. Having recovered from a market crash, numerous scandals have regularly emerged to keep parts of the industry in a tarnished state.

The future of the industry is not clear. Regulation is increasing at a fast rate, with increased scrutiny and organised customer groups pushing harder than ever. New players are entering the market to leverage their extensive customer bases with alternative technologies. But many firms are grasping the opportunity to cut costs, improve their products and services and finally transform the proposition for customers.

We help businesses deal with a wide range of issues. Below are some examples of the type of transformation challenges we help our financial services clients overcome:

• Transform from a sales management to a customer culture to increase revenues
• Unlock new levels of performance in front-office functions
• Design out embedded costs and inefficiencies from the operating model
• Redesign the global organisation to drive innovation and growth