We hosted a panel at Retail Week Live to launch our latest thought leadership paper: ‘Disruptors – What should we fear? What can we learn?’. We were joined on the ‘Connecting Stage’ by Simon Forster (Multichannel Director, Selfridges & Co) and Tim Robinson (CEO, Doddle).
As the retail industry continues to transform, disruptive business models are changing the way we shop. Consumers are demanding convenience, value and an amazing experience. Retailers must learn and adapt or die. This session examined some of the disruptive businesses that are shaping how our customers think and looks at what more traditional retailers can do to respond.