Rapid intervention delivered fundamental transformation at a global private bank.
A global private banking business faced a real threat to its market position in 2012. Over time, the business had become inwardly-focused and out of touch with its market, and previous attempts to change had come to nothing. Boxwood rapidly identified the priority issues and opportunities for improvement, developed suitable implementation plans and coached staff to deliver the improvements. The programme is on track to delivering a €200m improvement and has created an unprecedented level of collaboration and a re-energised business.
“This has been amazing. I have never seen the leadership work together like this before.”