Case studies

Building for the future.

Over the next decade and a half the number fo UK citizens over the age of 65 is projected to increase by nearly 50%, creating a significant shortfall in retirement provision.

Establishing OpEx capability to achieve ambitious targets.

Establishing an Operational Excellence capability for a top ten pharmaceutical company to achieve ambitious cost and efficiency targets.

The power of change.

To secure a contract renewal, a leading utilities service provider needed to make considerable cost savings in their already efficient operation. They challenged us to design and implement a programme to help them achieve that aim.

In-year savings of £60m.

We partnered with Carphone Warehouse to deliver growth and major organisational transformation. We simplified the business to reduce operating costs by 15%. A new operating model led to a further £30m in savings in the following financial year.

€200m in increased revenues.

Rapid intervention delivered fundamental transformation at a global private bank.

Unlocking potential in an underperforming media business.

Creating a vibrant media group from a disparate set of brands by implementing a new operating model that increased profitability, customer service and employee engagement.

29% uplift in digital revenue.

We helped the Guardian achieve a significant uplift in digital revenue and overall profitability. This was done by creating a new digital-first and globally-focused strategy, then implementing a new operating model to deliver it.

Costs reduced by 53% year on year.

Boxwood transformed Trader Media’s publishing arm by designing and implementing a new operating model that maximised its profitability in the short term and accelerated its transition to an online-only business.

Core operating profit more than doubled.

Tradition given a makeover - turning a proud history into a bold new future.

Improved service quality and profitability

Transforming a global oil and gas services business to improve service quality, customer experience and profitability.

Unlocking £1.2 billion of opportunity.

Boxwood designed and led an efficiency programme that delivered 20% cost efficiencies in an existing contract thereby securing a further £1.2 billion eight-year contract.

£6m in costs saved.

A new agile global organisation structure for Travelex unlocked growth potential and saved costs for a previously regional based global business.

£18m in profit through service, not sales focus.

Shifting the culture from sales management to customer service filled the £18m hole in profit and built a more sustainable business for a leading commercial bank.

More than £1bn in new revenues over five years.

KPMG Boxwood was engaged to implement an ambitious expansion strategy for the fashion arm of a global retailer, designing and executing a multi-channel international expansion plan while continuing to grow the core UK business.

Transforming a proud legacy into a sustainable future at Arco.

Arco is a long-established leader in the workplace safety market – but their market was changing rapidly. Fierce competition from new players, rising cost pressures and changing customer expectations had seen growth decline significantly.